Duration

Product warranty duration is valid for a period of 5 years. Each product warranty is in effect from the date of installation. Please refer to the product details to see the warranty conditions and description for every product.

Terms & Conditions

1. Claims are examined to determine warranty coverage of all items purchased from MyGubbi.
2. The original purchase receipt must be presented as proof of purchase.
3. Upon approval of warranty claim, the product will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.
4. In the event that repair work has been done to a product without any authorisation from MyGubbi, the product's warranty coverage is automatically void.
5. Warranty terms and conditions are fixed, non-negotiable, non-transferable and only benefits the original purchasers of the product.

Conditions of Non Applicability:

1. This warranty is not applicableto products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
2. This warranty is not applicableto atypical and unreasonable wear and tear, cuts or scratches, or damage caused by impacts or accidents
3. This warranty is not applicableif products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated)
4. This warranty is not applicableto consequential or incidental damages
For more details, see the warranty conditions and description for every product

For all confirmed orders to be delivered via standard delivery option, the estimated delivery time is 45 days from the date of design finalization or order confirmation date whichever is later.

While we ensure that you receive your orders within the delivery time indicated in our shipping policies, unforeseen and uncontrollable events may cause the delay of your delivery. We will contact you in the event of any disruption.

Highly trained members of our team will assemble and install all furniture, interior fittings purchased from MyGubbi.com This is to ensure the best quality of service you deserve for placing your trust in My Gubbi to join you in this celebration of your home.

For the standard designs, we expect 50% in advance to procure and start the manufacturing process. The remaining 50% will be expected once items are completely manufactured in our warehouse.

For customized interior orders we follow a 10-40-50 payment policy. We expect 10% of approximate initial budgeted estimate as advance which will subsequently be adjusted against the total cost of the project if you go ahead with our design and execution. The next 40% will be expected on finalization of the design and the last 50% will be paid once material is ready for shipment.

All prices are exclusive of VAT/service tax.